40+ Years in Healthcare 1000+ Hospitals Served meaningful measurable outcomes
Patient-Led Registration Built to Enhance Staffing, Revenue & Patient Expectations
Contact: 800-488-3304 | info@acs-ebiz.com
Overview
Clearwave is an AI Patient Engagement Platform that automates the patient journey from the first call to the final payment. It helps healthcare organizations improve operational efficiency, reduce front-office workload, increase collections, and enhance the patient experience.
Customer Results
• 87% drop in staff workloads
• 96% patient kiosk adoption
• 90% reduction in patient wait times
• 112% increase in point-of-service collections
• 90% average co-pay collection rates
• 2–3 minute check-in times
• 90-second express pre-check
• 60% reduction in required front-desk staff
Solutions
Voice AI: Automates routine patient calls, reducing hold times and staff burden.
Registration: Patient-led kiosks improve data accuracy, reduce manual work, and integrate with MEDITECH.
Clinical Intake: Digital pre-registration captures medical history and delivers PDFs into MEDITECH.
Eligibility: Real-time insurance verification improves collections and reduces claim denials.
Payments: Supports card-on-file, tap-to-pay, and automated estimates to improve collections.
Communications: Automated reminders and outreach reduce no-shows and improve engagement.