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Achieve Zero-Contact Patient Check-In with Clearwave Virtual Waiting Rooms
Practices and healthcare professionals need to adopt innovative solutions that keep patients and staff safe while maintaining capacity. ACS MediHealth Virtual Waiting Rooms allow practices, hospital systems and FQHCs alike to perform all check-in tasks effectively and eliminate the need for patients to enter the office to check in for their appointment. With Virtual Waiting Room technology, you can achieve zero-contact patient registration™ that completely reinvents the traditional patient check-in model, reducing contact between staff and patients and maintaining necessary social distancing. For more information and a demo please contact ACS MediHealth!
Step 01
Patient receives a text or email reminder in advance of their appointment, or a real-time text message if scheduled the same day.
Step 02
Patient completes the pre-check process and is informed about the virtual waiting room option.
Step 03
Staff verifies patient information, reviews COVID-19 screening process and flags.
Step 04
Upon arrival to practice parking lot, patient calls or texts provided number to alert you of their arrival.
Step 05
Staff checks the patient in, which automatically checks patient in to the PMS. Staff updates the patient status when the doctor is ready.
Step 06
Real-time text is sent to the patient alerting them that it is time to come inside, and the appointment occurs.
Zero-Contact Patient Registration™ Across Multiple Medical Specialties
ACS MediHealth Virtual Waiting Rooms, featuring zero-contact patient registration™, can be used across a variety of medical verticals, including ophthalmology, orthopedics, neurology, hospitals, FQHCs and other medical clinics.
Virtual Waiting Rooms can also be used to implement alternative care settings, such as drive-through appointments.
For more information and a demo please contact ACS MediHealth!